Mayvun Arc has partnered with a global marketing giant who is seeking a strong relationship focused Senior Account Manager. This position will serve as the primary point of contact for assigned key clients/accounts and manage all stages of the account management process.
This organisation operates in over 100 countries and territories and directly employs more than 10,000 people! Join an organisation that combines progressive, modern, innovative business practices with strong traditional values and ethics.
Responsibilities:
- Develop and maintain effective client relationships across your assigned portfolio
- Run reports on account performance and conduct detailed analysis around KPI’s, market trends, business data
- Communicate regularly with your accounts on market changes and understand your clients motivations and business goals
- Give guidance and support across accounts
- Define solutions to solve problems affecting the execution of strategy roadmap
- Provide ongoing support for accounts
- Understand client goals and can predict key needs
- Serve as the single point of contact for all business-related issues and requests
- Deliver end-to-end services across strategy, sales, marketing, training, technology
- Great company tenure with 5+ years' experience in a similar role
- Collaborating and demonstrating a “customer-centric focus”
- Interpersonal, networking and relationship building skills
- Ability to be adaptable and flexible in order to provide consultative support
- Work under pressure while managing assigned accounts and effectively supporting their business needs
- Influencing, persuading, and negotiating skills
- Financial acumen
- Consulting and coaching ability and selling techniques
- Excellent time management
- Ability to travel 15% (local / interstate)
- Competitive salary, annual bonus, company card and travel allowance
- Hybrid working arrangement, 3 days in the office / visiting accounts
- Employee discounts on products
